GDPR Policy

Livomirae (hereinafter referred to as “we”) operates an online store and is committed to handling personal data in a transparent, responsible, and secure manner. This GDPR Policy explains how personal data is processed, the principles we follow, and the rights available to individuals whose data is handled during interactions with our website.

1. Scope of Application

This policy applies to personal data collected and processed when you browse our website, place orders, communicate with us, or otherwise interact with our online services. It covers all data handling activities carried out in connection with our online operations.

2. Categories of Personal Data

We may process information such as contact details, order-related information, payment confirmation data, and technical information generated during website access. All data is collected only to the extent necessary for clearly defined purposes.

3. Purposes of Data Processing

• To process and fulfill orders placed through our website
• To manage customer communications and service requests
• To maintain website security and operational stability
• To improve website structure and user experience

4. Legal Basis for Processing (GDPR Policy)

Personal data is processed in accordance with GDPR policy principles and is based on one or more of the following legal grounds:

• Performance of a Contract: Processing required to complete orders and provide purchased services.
• Explicit Consent: Processing carried out where clear permission has been provided.
• Legal Obligations: Processing necessary for accounting, tax, and regulatory record-keeping.
• Legitimate Interests: Processing to ensure website security, prevent misuse, and improve service quality.

5. Data Retention

Personal data is retained only for as long as required to fulfill the purposes for which it was collected or to meet operational and record-keeping needs. Once no longer required, data is securely deleted or anonymized.

6. Data Security Measures

We apply appropriate technical and organizational measures to protect personal data against unauthorized access, loss, alteration, or misuse. Access to data is limited to authorized personnel involved in website operations and customer support.

7. Individual Rights

You have the right to request access to your personal data, request corrections, request deletion where applicable, and withdraw consent where processing is based on consent. Requests will be handled within a reasonable timeframe.

8. Policy Updates

This GDPR Policy may be updated periodically to reflect operational changes or improvements in data handling practices. Any updates will be published on this page, and continued use of the website indicates acceptance of the revised policy.

9. Contact Information

Contact Address: 3078 Azlee Place Northwest, Atlanta, GA 30318-4402, United States
Customer Service Phone: +1 (917) 274-5024
Customer Service Email: solutions@livomirae.com
Service Hours: Monday to Friday, 9:00–12:30 and 14:00–18:00 (Australia/Sydney, AEST/AEDT)