Purchase and Payment Process

Livomirae (hereinafter referred to as “we”) operates exclusively as an online store. This purchase and payment process explains how orders are placed, how payments are completed, and how transactions are handled to ensure clarity and consistency.

1. Browsing and Product Selection

You may browse our website and review product details, including descriptions, specifications, and displayed prices. All information is provided to support informed purchasing decisions before items are added to your order.

2. Order Creation

After selecting your desired items, you may add them to your shopping cart. Before proceeding to checkout, you can review product selections, quantities, and the total payable amount to confirm accuracy.

3. Price Transparency

All prices shown during checkout include applicable taxes and related charges. The total amount displayed at the payment stage represents the final amount payable, and no additional fees will be charged after payment.

4. Checkout Information

To complete your order, you will be asked to provide necessary contact and delivery details. Please ensure that all information is accurate and complete, as it is used for order confirmation and processing.

5. Accepted Payment Methods

We support secure bank card payments, including Visa and MasterCard. Payment details are entered during checkout to authorize the transaction and confirm your order.

6. Payment Confirmation

Once payment is successfully authorized, your order will be confirmed. You will receive a confirmation message containing your order number and a summary of payment details for reference.

7. Order Processing

After confirmation, orders enter the processing stage. Orders are typically prepared within the standard processing timeframe before being arranged for delivery.

8. Payment Records

Payment information is used solely for order management, transaction verification, and customer support purposes. We do not request payment details through informal or unsolicited communications.

9. Unsuccessful Payments

If a payment attempt is unsuccessful, the order will not be finalized. You may retry the payment or contact us for assistance if the issue persists.

10. Customer Support

If you have any questions regarding the purchase or payment process, you may contact us during our service hours for assistance.

Contact Information

Address: 3078 Azlee Place Northwest, Atlanta, GA 30318-4402, United States
Customer Service Phone: +1 (917) 274-5024
Customer Service Email: solutions@livomirae.com
Service Hours: Monday to Friday, 9:00–12:30 and 14:00–18:00 (Australia/Sydney, AEST/AEDT)